Return Policy

It's rare that you won't entirely love what you receive from us, but just in case you do, we’re here to help every step of the way in your shopping journey, including returns and exchanges! 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. The item(s) must be in their original condition(s).

United States & International: Unfortunately, the shipping fee must be covered by the customer, unless the original products are defective. See our "shipping policy" for further information on how to file a damage claim.

How to return an item?

- Please contact us at shopdopeculture@gmail.com with the following information:

     1. The item(s) you would like to return
     2. The order number
     3. The reason for the return
     4. A photo of the item in its current state

If there are quality issues, please provide images of the exact faulty parts of said items and the tag.

- If your return is accepted, we’ll send you the instructions on how and where to send your package.

- Our convenient customer service team will then get you a speedy refund!

Return Conditions

- Please inspect your order upon reception and contact us within 48 hours after receipt to let us know if the item is defective, damaged or if you receive the wrong item, so that we can make it right for you.
- Item(s) must be in the same condition that you received it (i.e. unworn or unused, with tags). 
- Items sent back to us without first requesting a return will not be accepted.
- The original shipping fee (if any) is non-refundable.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, you may make a separate purchase for the item in the size you'd like. 

Refunds

If approved, you’ll be automatically refunded on your original payment method. Please remember it can take up to 7-10 business days for your bank or credit card company to process and post the refund to your account.